Privacy Policy
Privacy Policy
At Hilton New York Times Square, we take your privacy seriously. This policy explains how we handle your personal data across our services.
1. Information We Collect
We collect information to provide better services to our guests. This includes:
- Personal Details: Name, email, and phone number provided during booking.
- Booking Information: Dates of stay, room preferences, and special requests.
- Technical Data: IP address and cookie data for site performance.
2. How We Use Information
Your data is used to manage reservations, process payments safely (via authorized providers like Stripe), and improve your experience. We do not sell your personal data to third parties.
3. Cookies and Tracking
We use cookies to remember your preferences and analyze traffic.
4. Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact our support.
5. Contact
Address: 234 W 42nd St, New York, NY 10036, USA
Email: [email protected]
Voices of Excellence
Pretty ‘meh’ for a Hilton.
We checked in on New Years Day, around 5pm. Our room was not ready until after 7pm. Busy day, short staff- I can understand this. Our late room was without any towels - this I did not understand.
The strangest part of our experience was getting deliberately removed from an empty restaurant seating area, just outside their market. We purchased items from the market, and decided to seat ourselves in the empty dining ...
We absolutely loved our room on the 41st floor. A large room with a gorgeous view. Very clean. Our room was also cleaned daily. We were able to check in online and use digital key. That was a nice time saver. Close to the subway, Times Square, and Broadway. I would definitely stay here again. The only reason I gave 4 stars instead of 5 is because no one would ever answer the phone at the front desk. We had some issues before arriving and alway...
Had a wonderful four nights here last week after moving to the Hilton from the Sheraton Times Square (do NOT under any circumstances stay at the Sheraton - horrible!). The rooms are spacious. The staff are friendly and helpful. The room service is speedy! The location cannot be beat for walkability and access to Broadway shows. All around great experience. Would definitely stay here again!
This was the second time staying here. They do a really great job. This last visit, we had two rooms. One with a view of the empire state building and the other facing north. Great views. Valet is a little spendy, but in the end, it was worth it. We had a great time. Great location, good service.
The location and pillows are fabulous. The hotel staff is very friendly and helpful. Our room was a decent size with a desk area, mini fridge and coffee maker. The hotel seems very secure with extra layers of security to make sure only guests access the elevators to the rooms. The food selection (room service) is lacking. The breakfast buffet was $49 pp so we passed on that and opted for the numerous restaurants nearby. 'Room service' comes fr...
