AI Email Marketing

Direct guest
connection,
powered by AI.

Turn every guest interaction into a relationship. Hotel WD's email marketing engine uses Hotel OS intelligence to automate your entire guest journey from booking to re-engagement.

Automation
Smart Touchpoints
Reach
Direct Guest Mail
Intelligence
AI Segmenting
Guest Campaign Engine
System Ready
Guest Context Detected

"Sarah J. | UK Market | High Interest in Spa & Dinner"

AI Subject Line Generation

Exclusive Spa Getaway Weekend in London for Sarah

Personalized %98
Open Rate
%42.8
Direct Rev
+$2.4k
Direct Profit

Every direct booking through email means 15-20% more revenue kept by the hotel compared to OTA channels.

AI Campaign Architect

No more writer's block. Tell Hotel OS what you want to promote, and watch it generate professional campaigns with your hotel's unique voice.

Automated Guest Journey

Set it and forget it. Automated vouchers, pre-arrival guides, and post-stay review requests work 24/7 to improve guest satisfaction.

Precision Segmentation

Don't spam. Use AI to identify high-value guests, frequent travelers, or segment by origin to send targeted offers they actually want.

Campaign Studio

Intelligent mail, minimal effort.

Generate seasonal offers, event announcements, or special discounts using our high-performance AI. It handles the formatting, persuasion, and multi-lingual nuances.

Smart Voucher ModeAutomated booking mail
Pro-Active OutreachManual campaigns
Dynamic RetargetingRe-engagement
Lifecycle Automations
1
Digital Vouchers
2
Pre-Arrival Info
3
Check-in Guidance
4
Review Requests
5
Win-back Campaigns
The Workflow
Connect SMTP server
Generate AI Strategy
Review Guest Segments
Launch Automation Flow
Track Open & Click Rates

Direct booking strategy

Email is the #1 channel for direct bookings. By cutting out OTA commissions, every email you send is a significant increase in your bottom line.

SMTP Freedom

Connect Resend, Amazon SES, or SendGrid in seconds for maximum deliverability.

Personalization Tokens

Dynamic variables for guest names, dates, and hotel-specific highlights.

AI Copywriting

Multi-lingual content generation aligned with your specific brand persona.

Email Marketing FAQ

How does the AI create emails?

Hotel OS analyzes your hotel's profile, target audience, and seasonal goals to write content that resonates. You just provide the 'seed' idea.

Is it integrated with my guest database?

Yes, it pulls data directly from your guest list, allowing for hyper-personalization like guest names and preferences.

What is an SMTP server?

It is the service that actually sends the emails. We support providers like Amazon SES, SendGrid, and Resend for professional-grade delivery.

Can I automate post-stay emails?

Absolutely. Our lifecycle automation feature handles pre-arrival, arrival, and post-departure touchpoints automatically.

How does this help increase revenue?

By capturing direct bookings, you eliminate high OTA commission fees and build a database you can market to repeatedly.