Is it integrated with my guest database?

Yes, it pulls data directly from your guest list, allowing for hyper-personalization like guest names and preferences.

What is an SMTP server?

It is the service that actually sends the emails. We support providers like Amazon SES, SendGrid, and Resend for professional-grade delivery.

Can I automate post-stay emails?

Absolutely. Our lifecycle automation feature handles pre-arrival, arrival, and post-departure touchpoints automatically.

How does this help increase revenue?

By capturing direct bookings, you eliminate high OTA commission fees and build a database you can market to repeatedly.

AI Email Marketing

Direct guest
connection,
powered by AI.

Turn every guest interaction into a relationship. Hotel WD's email marketing engine uses Hotel OS intelligence to automate your entire guest journey from booking to re-engagement.

Start Free Explore Hotel OS

Automation

Smart Touchpoints

Reach

Direct Guest Mail

Intelligence

AI Segmenting

Guest Campaign Engine

System Ready

Guest Context Detected

"Sarah J. | UK Market | High Interest in Spa & Dinner"

AI Subject Line Generation

Exclusive Spa Getaway Weekend in London for Sarah

Personalized %98

Open Rate

%42.8

Direct Rev

+$2.4k

Direct Profit

Every direct booking through email means 15-20% more revenue kept by the hotel compared to OTA channels.

DASHBOARD SHOWCASE

Intelligence in Action

Take a tour of the marketing hub where AI writes, segments, and automates your guest communication.

Marketing Hub

Strategy & Ready-made Modules

Campaigns

Full Lifecycle Composer

Automations

Automated Guest Touchpoints

Subscribers

AI-Powered Database Search

SMTP Settings

Global Connectivity Hub

Marketing Intelligence

Frequently Asked Questions

Everything you need to know about the Email Marketing Engine and deliverability.

Hotel OS analyzes your hotel's profile, target audience, and seasonal goals to write content that resonates. You just provide the 'seed' idea.

AI Campaign Architect

No more writer's block. Tell Hotel OS what you want to promote, and watch it generate professional campaigns with your hotel's unique voice.

Automated Guest Journey

Set it and forget it. Automated vouchers, pre-arrival guides, and post-stay review requests work 24/7 to improve guest satisfaction.

Precision Segmentation

Don't spam. Use AI to identify high-value guests, frequent travelers, or segment by origin to send targeted offers they actually want.

Campaign Studio

Intelligent mail, minimal effort.

Generate seasonal offers, event announcements, or special discounts using our high-performance AI. It handles the formatting, persuasion, and multi-lingual nuances.

Smart Voucher ModeAutomated booking mail

Pro-Active OutreachManual campaigns

Dynamic RetargetingRe-engagement

Lifecycle Automations

Digital Vouchers

Pre-Arrival Info

Check-in Guidance

Review Requests

Win-back Campaigns

The Workflow

Connect SMTP server

Generate AI Strategy

Review Guest Segments

Launch Automation Flow

Track Open & Click Rates

Direct booking strategy

Email is the #1 channel for direct bookings. By cutting out OTA commissions, every email you send is a significant increase in your bottom line.

SMTP Freedom

Connect Resend, Amazon SES, or SendGrid in seconds for maximum deliverability.

Personalization Tokens

Dynamic variables for guest names, dates, and hotel-specific highlights.

AI Copywriting

Multi-lingual content generation aligned with your specific brand persona.

Boost Direct Bookings

Start your professional email marketing journey today. Zero setup fees, maximum direct revenue.